SurfaceWare™: Closing the Hygiene Gap in Healthcare
The Challenge: Hygiene and Usability in Healthcare
Healthcare environments—from patient rooms to administrative offices—are full of high-touch surfaces that pose a challenge for hygiene and usability. These physical touchpoints, including keyboards, mice, and touchscreens, are often difficult to clean and can harbor bacteria, contributing to Healthcare-Associated Infections (HAIs).
At the same time, clunky, unreliable devices lead to clinician/staff frustration and burnout, a major crisis in the industry.
For healthcare leaders, integrators, and managed service providers (MSPs), a powerful solution is needed that can seamlessly integrate into existing systems and create a safer, more intuitive environment for everyone. That solution is SurfaceWare, by Hoververse.
At Hoververse, we create products that are big, fast, and easy.
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Big: The solution is unmissable and impactful.
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Fast: Users find what they need quickly.
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Easy: The product requires no effort or training to use.
SurfaceWare isn’t just a product; it should be considered a foundational smart technology that transforms any surface into an interactive, intelligent display.
The Solution: SurfaceWare as a Foundational Technology
SurfaceWare reimagines health IT environments from the ground up to address key challenges in hygiene and user experience.
1. Transformative Hygiene: A New Standard of Trust and Safety
SurfaceWare provides an invisible, interactive layer on any surface without the risk of microbial contamination. This directly addresses the systemic issue of device hygiene in healthcare settings.
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For Clinicians: Reduces the risk of cross-contamination on shared devices like workstations-on-wheels (WOWs) and tablets in high-traffic areas like emergency rooms and ICUs.
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For Patients: Instills confidence on public-facing devices, such as patient check-in kiosks, where hygiene is a major concern.
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For Integrators & MSPs: Provides a powerful, differentiating feature to offer clients, helping them close the “hygiene gap” across a wide range of devices.
2. Unlocking Intuitive Interaction: Beyond Clicks and Menus
SurfaceWare enables precise, responsive, and durable touch interactions that improve clinician workflows and enhance patient engagement.
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Smoother Workflows: Reduces mis-clicks and provides reliable input on shared clinical displays, lowering cognitive load and saving time for nurses and physicians. This directly contributes to a better user experience and helps mitigate clinician burnout.
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Enhanced Engagement: A visibly clean and highly responsive surface on kiosks and displays invites interaction, boosting the adoption of self-service options and improving overall patient satisfaction.
High-Impact Use Cases for Deployment
SurfaceWare delivers immediate, demonstrable value by targeting critical interaction points in a healthcare facility:
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Public Displays & Wayfinding: Transform static or outdated lobby displays into large, intuitive, and hygienic interactive systems.
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Patient Onboarding & Check-in: Revolutionize patient check-in by making these “front-door” interfaces demonstrably hygienic and easy to use.
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Nurses’ Station Duty Boards: Upgrade shared digital whiteboards and clinical displays to interactive, easily cleanable surfaces for communication and patient status updates.
Strategic Partnerships for the Future of Health IT
For integrators and MSPs, SurfaceWare offers a significant opportunity to provide competitive differentiation and enhance customer loyalty. By offering SurfaceWare as an integral component of your solutions, you can:
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Enhance Your Service Portfolio: Position your firm as an innovator by directly addressing critical pain points that traditional hardware and software cannot.
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Align with Modernization Efforts: Provide a physical layer that complements next-generation software solutions, aligning with the industry’s focus on AI integration and cloud-based platforms.
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Demonstrate Tangible ROI: Help clients justify their investment with measurable benefits, such as improved clinician satisfaction and reduced risks associated with device contamination.
At SurfaceWare, we know that every healthcare organization has unique needs. Our dedicated Solutions Group works directly with you to design a deployment strategy that aligns perfectly with your goals. From small-scale pilots to full enterprise-wide rollouts, our experts guide the entire process—from initial planning and integration to training and ongoing support. We are your partner in innovation.
Ready to Redefine Interaction?
Explore how Hoververse and SurfaceWare™ can transform your operations.
Let’s co-create the future of interaction.
Contact the Solutions Development Team at: solutions@hoververse.ai